Term and Conditions

Welcome to Bliss Board Game Sales! We’re thrilled to have you as part of our community of board game enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

Our goal is to ensure you have a fantastic experience from browsing to game night, and these terms help us provide a transparent, fair, and enjoyable service for everyone.

1.1 Access and Eligibility

Our website is available to users worldwide, though product availability may vary by region. By using our site, you confirm that you are at least 18 years old or have parental consent to make purchases.

1.2 Account Creation

While you can browse without an account, creating one enhances your shopping experience. You’re responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information

1.3 Prohibited Activities

When using our website, you agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with or disrupt the website or servers
• Use any automated systems to extract data from our website

2.1 Product Information

We take great care to ensure our product descriptions, prices, and availability are accurate. However, occasionally errors may occur. We reserve the right to correct any errors and to update information at any time without notice.

2.2 Product Categories

We offer a carefully curated selection of:

• Abstract Games and Strategy Games for thoughtful players
• Cooperative Play Games for team-based entertainment
• Family and Children Games for all ages
• Board Game Accessories including bags and deck boxes
• Award-winning and Best-Selling titles
• Special sale items through our Clearance section

2.3 Limited Availability

Some products, especially limited edition games or sale items, may have restricted availability. We reserve the right to limit quantities and discontinue products at our discretion.

3.1 Order Process

Placing an order involves the following steps:

1. Select products and add them to your cart
2. Review your selections and proceed to checkout
3. Provide accurate shipping and billing information
4. Select your preferred shipping method
5. Review and confirm your order
6. Make payment through our secure system
7. Receive order confirmation via email

Your order represents an offer to purchase products, which we accept when we send your order confirmation.

3.2 Pricing and Payment Methods

All prices are listed in US Dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed securely at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

3.3 Shipping and Delivery

We ship globally, excluding Asia and certain remote regions. Please allow 1-2 business days for order processing before shipment.

We offer two shipping options:

• Standard Shipping ($12.95): Shipped via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available for orders over $50, shipped via EMS, delivered within 15-25 business days after shipment

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or customs.

4.1 Return Policy

We want you to be completely satisfied with your purchase. We accept returns and exchanges within 15 days of delivery, provided that:

• The item is unused, unopened, and in its original packaging
• All components are sealed and intact
• You have obtained a Return Merchandise Authorization (RMA) number from our customer service team

4.2 Non-Returnable Items

For the protection of all customers, the following items cannot be returned or exchanged:

• Opened games (unless defective)
• Clearance sale items (all sales final)
• Personal accessories like board game bags and deck boxes
• Digital products or gift cards

4.3 Return Process

To initiate a return or exchange:

1. Contact our support team at [email protected] within 15 days of delivery with your order number and reason for return
2. Wait for approval and receive RMA number and instructions
3. Securely pack the item in its original packaging with the RMA number clearly visible on the outside
4. Ship to the address provided (return shipping costs are the customer’s responsibility unless the return is due to our error)

4.4 Refunds

After we receive and inspect your return:

• Refunds are processed to your original payment method within 5-10 business days
• The original cost of standard shipping is non-refundable
• For free shipping orders, a restocking fee may be deducted if the return is not due to our error

4.5 Defective or Damaged Items

If your game arrives damaged or with missing pieces, contact us immediately at [email protected] with your order number and photos of the damage. We will work with the publisher to get replacement parts sent to you as quickly as possible.

All content on this website, including text, graphics, logos, images, and game descriptions, is the property of Bliss Board Game Sales or our suppliers and is protected by international copyright laws.

The board games themselves and their components are protected by various intellectual property rights held by their respective publishers. When you purchase a game, you are acquiring the physical product, not the intellectual property rights associated with it.

You may not use any content from our website without express written permission from us.

Bliss Board Game Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website

Our total liability to you for all claims related to our website and products shall not exceed the amount you paid for the products in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.

By using our website, you consent to the processing of your information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the State of Arizona, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Scottsdale, Arizona.

We encourage you to contact us first at [email protected] with any concerns, as we are committed to resolving issues amicably.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

If you have any questions about these Terms and Conditions, please contact us:

Bliss Board Game Sales
4453 East Avenue
Scottsdale, US 85253
Email: [email protected]